We don't want your uploads. Thank you.
So Oracle made the cutover to My Oracle Support this weekend. Being the cynic that I am, I immediately went out and tried to upload a file to an existing SR. This is something I know has been broken since April but they promised (twice) would be fixed before go live. Result is to the left… sigh.
I will say that the feel of MOS had changed slightly, and now there’s a different category (radio button selection) under Service Requests for technical vs. non-technical support. This is nice, because there were options like media request and problem with site on the menu for the non-technical support cases.
Later this morning, I went to log in to see the status of the non-technical SR I opened and I received this message; probably not a good sign.
All circuits are busy
